The Tenants’ Association

All residents at Family Housing are members of the Tenants’ Association. The Tenants’ Association is led by an executive board, the Tenants’ Executive, which is elected at an annual general meeting of the tenants. Any adult tenant, whether they are U of T student, or a partner of a student, is eligible to run for a position in the Tenants’ Executive.

Role of the Tentants’ Executive (TE)

The TE aims to work cooperatively with management while advocating for resident interests

such as affordable rent, building safety, and community & recreation. They hold quarterly meetings with the rest of the Tenants’ Association to encourage residents to raise their concerns and suggestions and meet with Management at least every other month to raise those resident concerns. Management informs the TE of major developments and upcoming projects in the buildings. The TE communicates this information to residents and gathers feedback for management.

Contact us at


  • We are currently coordinating a drop-off site for FoodShare,Toronto’s Good Food Box program. The program allows residents to order a box of fresh, local produce for an affordable price. Delivery happens every two weeks for pickup in one of our two buildings at Charles Street. You can find out who to contact on our Facebook page and on the Tenants’ Association bulletin boards near the elevators of 30 and 35 Charles Street West.
  • Advocated strongly against significant rent increases proposed by the university. While a 2009 opposition to a 3% increase was unsuccessful, the TE was successful in opposing a 6% increase a few years earlier.
  • Organized an official noise complaint to the city against night-time deliveries to Rabba’s, Manulife, and Shoppers Drug Mart (2008). In that year the TE also created the Tenants’ Association Family Housing Facebook Group ( to further engage residents.
  • Actively opposed the Blu condo development behind 30 CSW (2007). Although this was unsuccessful, a relationship was established with the construction company which allows the TE to communicate with the crew about residents’ concerns regarding working hours, noise levels, and other disruptions.
  • Improving the safety of the playground behind 35 CSW is one current initiative.


Attend one of the Tenants’ Association meetings. These meetings are held quarterly and are advertised through the Facebook group and postings.

Stay Informed

Watch the bulletin boards in the lobbies of 30 and 35 Charles St. W. The TE post information regarding upcoming meetings and activities, as well as issues that may affect you as a tenant. If you have questions or comments for us, please contact us at and we’ll make every effort to respond promptly.

Facebook Group

There are currently over 200 members participating in our Tenants’ Association online forum. Members of the group ask questions about family life and the area, and share tips regarding pest control, child care, and noise complaints, among other things. The Tentants’ Executive (TE) members regularly check in on the group and respond to questions and concerns that are posted.