February 8, 2021

To: Student Family Residents of 30 Charles / and 35 Charles Community

RE:  30 Charles/730 Yonge Residential and Retail Improvements – Notice of Project

30 Charles Street W is a University-owned mixed-use building which includes 17 floors of residential space that sits atop a two-storey podium that houses offices on the second floor and retail on the ground floor. As you may be aware, the 50 year land lease agreement with the commercial leaseholder expired in July 2019 and the management of this area was taken over by the university’s real estate department. The university has done some analysis to address the condition of the service/garbage area, residential podium, exterior and interior elements of the commercial/retail space and we are pleased to inform you that improvements are scheduled to begin sometime in spring 2021.

The garbage and servicing areas within the building will be improved and will eliminate the bins currently located outdoors on Balmuto Street. A dedicated tenant corridor for move-ins and move-outs will alleviate the impact on the main residential entrance.

As several commercial/retail leases for the occupancies on these two podium floors recently expired, there is an opportunity to consider retail and office uses that are broader than the current uses and to make much needed improvements to the function and condition of the building exterior. Part of the required work will include improvements to both the interior and exterior of the retail space which will eliminate the interior retail mall and increase security for residents. Finally a general refresh of the building façade and exterior landscaping will result in clean paving, additional lighting, and visual improvements to the exterior of the building.

To summarize, we are initiating this project in order to:

  • Improve the garbage/loading area;
  • Construct a dedicated corridor next to the garbage/loading area for use by residential tenants for moving purposes;
  • Improve security through the elimination of the interior retail mall and protection of the exterior parking garage stairwell,
  • Selected retail tenant landlord base building work;
  • Refresh of the exterior cladding on Balmuto, the residential podium, and the retail units along Charles street;
  • Additionally this project phase will clean the paving, install additional lighting, and provide new planters for the residential podium.

City Noise By-laws indicate that construction work can commence as early as 7 a.m. We realize that this project will take place during the pandemic and many of our residents will be at home throughout the day and that construction noise may be disturbing, especially to residents living on the lower floors. In an effort to minimize noise disturbance, we will work with the general contractor to limit excessive periods of noise to a maximum of five hours per day between the hours of 9 a.m. and 12 noon, and 2 p.m. and 4 p.m.

As a first phase of this work, selected abatement will take place within the retail corridors and within the mezzanine room above the loading dock. This work is scheduled to start around February 23, 2021 and will be completed around March 12, 2021. The associated work produces mainly low to moderate noise and is being monitored by a 3rd party consultant.

We anticipate the main phase of construction to start around the 4th week of March. The project is being phased to have noisier work occur during the latter part of the spring, however there will be a short portion of noisy work which must take place near the beginning within the former Burg’s Restaurant. This should take approximately 3 days and is restricted to between the hours of 9am-noon. The general contractor for the main construction is required to provide an outline schedule of work and update the University every 3 weeks. A new communication with a better understanding of dates will be issued as soon as this is provided.  Main contract work is expected to be substantially complete by the end of September 2021.

Weekly updates will be posted throughout the building and messaged to the Residence team and the Tenant’s Association Executive for distribution. Electronic updates will be communicated via email and on our website as well.

We ask for your continued patience and understanding as we make these necessary improvements to our facilities. If you have any questions or concerns, please email us at charles.street@utoronto.ca


Gloria Z. Cuneo
University Family Housing
Ancillary Services
University of Toronto