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Extreme Cold Weather Alert: Residents are reminded to keep all unit windows closed to avoid freezing of the heating radiator piping. Please ensure any air leaks coming from window mounted air conditioner units are sealed using a plastic bag or towel. The central heating system will continue to operate at its maximum output.
Please report any heating system issues to the Residence Office to be assessed by building Maintenance staff. For issues after-hours, contact the on-call Maintenance Technician or Security for assistance.

university family housing

Maintenance & Resources

Find maintenance information and resources specific to your community.

Repairs and more


From time to time, plumbing, appliances, or electrical hardware may need repair. Find information specific to your community on submitting maintenance requests, facilities, garbage and recycling, and pest control.

Useful Info


Detailed information on moving in, rent, everyday living, moving out, and more, specific to your community.

Huron-Sussex Tenant Handbook

The Huron-Sussex Tenant Handbook has been designed to help with many of the questions facing new residents of University of Toronto University Family Housing.

Student Code of Conduct

Students living at Charles Street Student Family Housing are also required to follow the University of Toronto’s Student Code of Conduct. It is important that this policy is read and understood by students living at Charles Street as 30 and 35 Charles Street West is University of Toronto property. Students caught behaving in a manner that goes against the Student Code of Conduct may be sanctioned by the University.

Faculty Housing at Huron-Sussex

Articles of Incorporation

by-laws 1

by-laws 2

Getting Around


Discover all the city and your neighbourhood has to offer! From public transport to your nearest shops, landmarks and key locations

a view of the Toronto skyline from the Toronto Islands