February 12, 2021
Weekly updates for Student Family Housing residents:
Residence Office and Admissions.
Please note all of our offices will be closed Monday, February 15th for Family Day. Emails and phone calls will not be answered during this time. Staff will be returning Tuesday, February 16th.
This a friendly reminder that the office is closed during the pandemic to reduce health risks to residents and staff. We are still here to help, but for the health and safety of all, please do not come to our offices unless instructed to do so by a staff member. Office staff will not be answering the door unless an appointment has been arranged. For assistance please call the Residence Office on 416-978-8304 or email@example.com.
For eligibility concerns or lease information please contact the Admissions at 416-978-8049 or firstname.lastname@example.org.
If you need to deliver cheques, forms and notices please use the secure drop box outside of the Residence Office – suite 102. If you are not sure please call or email ahead of time. Thank you for your patience and understanding during this health emergency and stay safe.
Security. Our Security staff continue to be available 24/7 via phone at 416-729-1592. If your security concern requires any type of follow up, please leave the guard a phone number to contact you, to avoid face-to-face interactions where possible.
Residence Reminders and Updates
Construction Project Updates. For ongoing information on the construction project that will soon begin at 30 Charles/730 Yonge, please visit the construction project updates section of our website.
Playground Project and Drawings. University Family Housing will be seeking proposals for enhancements to our existing playground located at 35 Charles St W. We want to provide a welcoming and improved local play experience for children and will explore creating a new modern updated play area that will replace the existing structure, new sandbox area, new and improved seating and a higher metal fence.
We know how important this playground is to our student family community – to both our children and the families that congregate within the playground. It is important that we hear from our community as suggestions and recommendations will help us during the initial design process. To get our children involved, we will be asking them to draw their dream playground; we’ll share submissions via social media and have a draw for three Indigo gift cards. Submissions can be sent to email@example.com by March 1st, 2021. Following this, we’ll be releasing a survey so that children and parents can share some additional information about what they like about the current playground, what they would like to see improved, and why they enjoy visiting the playground in general.
This is an exciting initiative, and we look forward to compiling all the creative drawings and suggestions from our community so that we can deliver a new and improved space that our student families will enjoy for years to come.
Annual Fire Alarm Testing. Annual Fire Alarm testing is starting on February 26th; the testing schedule has been emailed to all units, and notices of entry will be sent to all units. We provide this information well in advance of the commencement of testing, to allow residents to submit and questions, concerns, or special requests with respect to how the testing will be conducted. Please forward all inquires to the Residence Office (firstname.lastname@example.org), and a member of the Operations team will respond as soon as possible. We very much appreciate your understanding and patience as we complete this essential work project.
Smoking in Residence. In recent months there has been a great increase in smoke complaints in our buildings. This is not acceptable, and we are working to identify units involved, as this is in violation of the lease agreement. If you are smelling smoke, please notify security, as well as emailing your RA or email@example.com. The residence life team will ask further questions to try to identify the offending apartment, with the help of any evidence provided by security. Following both these steps is essential to identifying the issue as soon as possible.
Rent schedule. In order to make this easier to follow and avoid having to pay an extra month’s rent, please use this chart as a guide:
Submit by February 28th to move out on April 30th
Submit by March 31st to move out on May 31st
Submit by April 30th to move out on June 30th
Residence Life Updates and Resources
Happy Lunar New Year to all those families celebrating!
Women’s Wellness. The 2021 Student Family Housing exclusive series Women’s Wellness, running this February and March, is already accepting registrations! Take some time from your busy schedule to relax, connect with other residents online and learn how to attend to your physical, mental and spiritual well-being through discussion and learning strategies and tips. Raffle prizes each session! We strongly encourage participants to register for all sessions in order to receive the full benefits of this series. Registration is open to all female identified students and female identified student partners/spouses residing in Student Family Housing.
Tutoring Program. ‘Free’ tutoring for children between the ages of 7 – 12, available on Tuesdays, Thursdays, from 5 – 6 p.m. and on Saturday and Sundays from 4 – 5 p.m. If you are interested in registering your child please send an email to firstname.lastname@example.org
Virtual Bulletin Board. To find out what’s going on in our building, campus and community, watch our virtual bulletin board for up-to-date information.
RA Contact Info and Office Hours. If you’d like to meet with your RA, please visit them during their daily Zoom office hours, resuming Monday, January 11, or contact them to arrange an online meeting.
Upcoming Family Care Office Events
Building Your Child’s Self Esteem
Thursday, February 18 • 12:00 – 1:30 pm
Online Behaviour Guidance Series
Monday, February 22
Elder Care: Safety at Home
Wednesday, February 24 • 12:00 – 1:30 pm
February 17: Share your thoughts on travel films and how they can influence perceptions in the next Intercultural Film Series event.
February 25: See if you have what it takes to help your team solve a virtual escape room.
Every Wed & Thurs: It’s not too late to join the Language Exchange Program!
In addition, the CIE’s Winter Wellness Challenge is taking place from now until March 14th to encourage international students to try different wellness activities. All students can participate and have the chance to win a $50 gift certificate towards the wellness activity of their choice.