December 18, 2020

December 18, 2020

Weekly updates for Student Family Housing residents:

Residence Office and Admissions. The Residence and Admissions Offices will be closed from December 23 – January 1, 2021 inclusive, with the exception of Wednesday, December 30th, when staff will be available to answer inquiries from 10:00am to 2:00pm by phone or email only.

Residence Office: 416-978-8403

Admissions Office: 416-978-1788

Maintenance Technician Hours. During the closure period, please ‘page’ Maintenance for service during the following time periods. Please call Security outside of Maintenance hours. 

The following is the Maintenance & Security schedule, for your information:

December 23, 29, 30:                                                       10:00 am to 6:30 pm

December 24, 25, 28, 31 & January 1:                               8:00 am to 4:30 pm

December 26, 27 & January 2 & 3:                                     7:00 am to 11:30 pm

Maintenance Pager Number:                                             416-501-2966

(LOCAL calls only – Thank you)                            

If you need to deliver cheques, forms and notices please use the secure drop box outside of the Residence Office – suite 102.

Security. Our Security staff continue to be available 24/7 via phone at 416-729-1592. If your security concern requires any type of follow up, please leave the guard a phone number to contact you, to avoid face-to-face interactions where possible.

Residence Reminders and Updates

Lockdown continues. A reminder to all residents that the city of Toronto remains in the grey zone or lockdown within Ontario’s COVID-19 framework. Please review the restrictions via  Please refrain from social gatherings and unnecessary travel during the holiday season in an effort to reduce our city’s COVID-19 cases at this time.

Christmas Trees. We ask that when residents of both buildings dispose of any real Christmas trees, they take them to the 35 Charles bulk pickup enclosure, on the south side of the building near St. Mary’s Street.

Wearing Masks and Social DistancingAll residents are reminded that masks are required in all public areas of our buildings – this includes hallways, elevators, lobbies, offices and laundry rooms. Residents are also asked to social distance whenever possible.  Elevator limits are still two people per car, or larger families.  

Rent schedule. In order to make this easier to follow and avoid having to pay an extra month’s rent, please use this chart as a guide:
Submit by December 31st to move out on February 28th
Submit by January 31st to move out on March 31st
Submit by February 28th to move out on April 30th

Residence Life Updates and Resources

To all those celebrating holidays in the coming weeks, Merry Christmas, Happy Kwanzaa and Happy New Year. To all our residents, all the best in 2021!

Our blog will not be updated weekly during the closure period, but will return on Friday, January 8th, 2021.

RA Contact Info and Office Hours. If you’d like to meet with your RA, please visit them during their daily Zoom office hours, or contact them to arrange an online meeting.  RAs will have their last Zoom meetings of the semester on Friday, December 18, but will still be available for meeting via appointment throughout the December break. Regular Zoom office hours will resume on Monday, January 11th

Residence Life Social Media Contest. Over the holiday break we’d like to offer you a friendly contest to help you get more familiar with our online programs, resources and videos.

When: The contest runs from Monday, December 14, 2020 – Sunday, January 10, 2021.

Draw date and place: It’s happening on Facebook Live at 10:45 a.m. on Monday, January 11th. Please send an email to: and we’ll send you a link so that you can join us on the 11th.

Who Can Enter: Anyone who lives in either 30 or 35 Charles Street.


  • 3 prizes of $25. President’s Choice Gift Card
  • A refurbished computer with keyboard, monitor and mouse
  • 6 prizes of craft baskets valued at a minimum of $20. each

Contest Rules: To enter your name in the draw you have to do all the 3 following tasks:

  1. Register for Song’s Daily Drop-in at:

and/or follow our Instagram page at @sfhreslife,

and/or like our Facebook page at @songsdailydropin

*Note: if you are already on all sites, you can either like three posts on Instagram, Facebook or tag 3 friends on a post

  • Watch or participate in 3 videos on either of our YouTube Channels and tell us which ones you watched.

Once you’ve done all of the three things you need to do in order to enter the contest, please send Song an email at

Please include your name, building and apartment number and your phone and email address.

Song will enter your name in our contest.

Then watch Song’s Daily Drop-in on Facebook on Monday, January 11, 2021 to see the draw take place live. Don’t forget to register at: to make sure that you get the link to watch us on Facebook live.

Good luck and thanks for entering. If you have questions please contact us at