December 11, 2020

December 11, 2020

Weekly updates for Student Family Housing residents:

Residence Office and Admissions.

This a friendly reminder that the office is closed during the pandemic to reduce health risks to residents and staff. We are still here to help, but for the health and safety of all, please do not come to our offices unless instructed to do so by a staff member. For assistance please call the Residence Office on 416-978-8304 or

For eligibility concerns or lease information please contact the Admissions at 416-978-8049 or

If you need to deliver cheques, forms and notices please use the secure drop box outside of the Residence Office – suite 102. If you are not sure please call or email ahead of time. Thank you for your patience and understanding during this health emergency and stay safe.

Security. Our Security staff continue to be available 24/7 via phone at 416-729-1592. If your security concern requires any type of follow up, please leave the guard a phone number to contact you, to avoid face-to-face interactions where possible.

Residence Reminders and Updates

Items in Hallways. There have been many recent reports of items left in hallways; namely doormats and shoes, strollers and buy and sell/free items. Please note that leaving any type of item in the hallway is prohibited according to the fire code. In addition, items left in hallways is an invitation for theft. Please remove these items immediately.  Items are also not permitted to be left in laundry rooms at any time.

Christmas Trees. We ask that when residents of both buildings dispose of any real Christmas trees, they take them to the 35 Charles bulk pickup enclosure, on the south side of the building near St. Mary’s Street.

Smoking in Residence. In recent months there has been a great increase in smoke complaints in our buildings. This is not acceptable, and we are working to identify units involved, as this is in violation of the lease agreement. If you are smelling smoke, please notify security, as well as emailing your RA or The residence life team will ask further questions to try to identify the offending apartment, with the help of any evidence provided by security. Following both these steps is essential to identifying the issue as soon as possible.

Wearing Masks and Social DistancingAll residents are reminded that masks are required in all public areas of our buildings – this includes hallways, elevators, lobbies, offices and laundry rooms. Residents are also asked to social distance whenever possible.  Elevator limits are still two people per car, or larger families.  

Rent schedule. In order to make this easier to follow and avoid having to pay an extra month’s rent, please use this chart as a guide:
Submit by December 31st to move out on February 28th
Submit by January 31st to move out on March 31st
Submit by February 28th to move out on April 30th

Residence Life Updates and Resources

Happy Hanukkah to those residents that are celebrating!

Virtual Bulletin Board. To find out what’s going on in our building, campus and community, watch our virtual bulletin board for up-to-date information.

RA Contact Info and Office Hours. If you’d like to meet with your RA, please visit them during their daily Zoom office hours, or contact them to arrange an online meeting.  RAs will have their last Zoom meetings of the semester on Friday, December 18, but will still be available for meeting via appointment throughout the December break. 

Residence Life Social Media Contest. Over the holiday break we’d like to offer you a friendly contest to help you get more familiar with our online programs, resources and videos.

When: The contest runs from Monday, December 14, 2020 – Sunday, January 10, 2021.

Draw date and place: It’s happening on Facebook Live at 10:45 a.m. on Monday, January 11th. Please send an email to: and we’ll send you a link so that you can join us on the 11th.

Who Can Enter: Anyone who lives in either 30 or 35 Charles Street.


  • 3 prizes of $25. President’s Choice Gift Card
  • A refurbished computer with keyboard, monitor and mouse
  • 6 prizes of craft baskets valued at a minimum of $20. each

Contest Rules: To enter your name in the draw you have to do all the 3 following tasks:

  1. Register for Song’s Daily Drop-in at:

and/or follow our Instagram page at @sfhreslife,

and/or like our Facebook page at @songsdailydropin

*Note: if you are already on all sites, you can either like three posts on Instagram, Facebook or tag 3 friends on a post

  • Watch or participate in 3 videos on either of our YouTube Channels and tell us which ones you watched.

Once you’ve done all of the three things you need to do in order to enter the contest, please send Song an email at

Please include your name, building and apartment number and your phone and email address.

Song will enter your name in our contest.

Then watch Song’s Daily Drop-in on Facebook on Monday, January 11, 2021 to see the draw take place live. Don’t forget to register at: to make sure that you get the link to watch us on Facebook live.

Good luck and thanks for entering. If you have questions please contact us at